If the recipient isn’t in Google Contacts, mail merge populates the first and last name based on what you enter in the “To:” line. To make sure your message uses the correct name, check their name in Google Contacts. Gmail uses the recipient’s contact information from Google Contacts to personalize each recipient’s copy of the email. You can add recipients directly in the “To:” line of your message. If you don't find mail merge in Gmail, contact your Google Workspace administrator. On your computer, you can use mail merge with these Google Workspace editions: Before you start Check your eligibility for mail merge The spreadsheet can also include custom details for each recipient that lets you further personalize your message. If you have a large number of recipients, you can link a spreadsheet that contains their contact information.

If anyone replies, you'll get their replies in separate threads, which makes it easier to manage conversations. When recipients open your message, they can’t check who else you sent the message to.

When you send a message with mail merge turned on, Gmail delivers a unique copy of the message to each recipient individually. When composing a message, next to the “To:” line, click Use mail merge. Important: Mail merge replaces multi-send mode in Gmail. Mail merge lets you personalize messages with merge tags, such as and When you send your message, each recipient gets a unique copy of the email in which the merge tags are replaced with their details. You can use mail merge in Gmail to send personalized email campaigns, newsletters, and announcements to a wide audience.

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